Frequently Asked Questions
What leasing options are available?
1x1, 2x1, 2x2, 3x2
Are co-living options available?
Yes
Do you have flexible lease lengths?
Yes
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
Yes, only for 2 weeks
Can an apartment be reserved ahead of time?
Yes
Can I choose a specific apartment before I move in?
Yes
Is there a security deposit and is any of it refundable?
Yes, based upon move-out inspection
What payments are required before move-in?
Admin fee, deposit, prorated MI fees.
How do I apply for an apartment?
Online at our website
Is there an online application process?
Yes
Where can I submit a rental application?
Online
What qualifications are needed to apply?
2.5 times the rent
When is rent due and how can it be paid?
Rent is due on the 1st. Payment can be made via online or through MoneyGram.
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes if rent is paid after the 6th
Do you require a security deposit and how is it handled?
Yes, paid with move-in fees.
Are utilities included?
No
What utilities are included in the rent?
Trash
Which utilities are residents responsible for?
Electricity
Is renter's insurance required?
Yes
Can I purchase renters insurance through the property?
No
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
Yes
Do you accept Section 8 vouchers?
Yes
Do residents need to carry renters insurance?
Yes
What fees are due at move-in?
Admin fee, Deposit, Prorated rent and monthly charges.
Do you charge an application or administrative fee?
Yes. Application fee $75 Admin Fee $175
Is key fob or code access required for amenities?
Access through GateWise
Are amenities secured and accessible by residents only?
Yes
What are the hours of the clubhouse?
Business hours. 9a-6p
What are the hours for the fitness center?
Open 24 hours
Is the fitness center open 24 hours?
Yes
When is the gym open?
Open 24 hours
What times is the pool open, and is it seasonal?
Open all year round
When can residents use the swimming pool?
10a-10p
When is the business center available for use?
During open office hours
Is the apartment set up for working remotely?
Yes
Are there coworking spaces or work-from-home-friendly features?
Yes
Are there shared workspaces or meeting rooms available?
Business Center
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
No package lockers. Packages are delivered to door.
Where do deliveries go?
Doorstep
Do you offer outdoor grilling areas for residents?
Yes
Do you offer valet trash service and/or recycling?
Yes
What trash and recycling services are provided?
Valet Trash
Are concierge services available?
No
Do you have any community events or resident activities?
Yes
Are social events hosted regularly?
Yes
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have DIY space, studio space, or podcast facilities?
No
What is the smoking policy?
No smoking allowed
Is smoking allowed in apartments or common areas?
No
Are pets allowed, and what is the pet policy?
Yes
Do you have a dog park or pet washing station?
Dog park
What is the parking situation?
Each unit assigned to 1 carport. Open parking and Visitors for additional vehicles
Is parking assigned or open?
Open
Are garages or covered parking available?
Covered Parking
Are there quiet hours or community rules I should know about?
Quiet hours start at 10pm
What schools are in the area?
Lewisville Elementary
Which school district is the property located in?
Lewisville
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
DFW Airport 20 mins
What is the travel time to the closest airport or transit hub?
DFW Airport 20 mins
Is public transit accessible nearby?
Yes
Are there sidewalks, trails, or bike paths in the area?
Yes
Are there grocery stores or shopping centers nearby?
Yes
What are the closest options for groceries and dining?
Walmart, Dominos Pizza
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
Yes
When were these apartments built? Have there been any renovations?
Built in the 80's. Some but not all apartments are renovated.
Are elevators available for resident use?
No
Is additional storage available inside or outside the apartment?
On some patios/balcony
Do the apartments have walk-in or walk through closet options?
Walk-in
Is there a linen closet in the apartment?
Yes, some
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
Yes, some
What type of flooring do the apartments have?
Hardwood
Are the floors carpeted, vinyl, or hardwood?
Both carpet and hardwood
Is there a bathtub or just a shower?
Both
Are washers and dryers available? Are they in the apartment? What kind?
Yes, some stackable some full size
Do apartments include in-home laundry or access to shared laundry?
In-home laundry
Are the washers and dryers full-size, frontload, or stackable?
Full size and Stackable
Is there a separate laundry room or is it a laundry closet?
Laundry closet
What kind of appliances and features does the kitchen have?
White, black, stainless steel, granite countertops
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Yes
Are built-in microwaves included?
Yes
Does the kitchen have a chef's island?
No
Does the kitchen include a dedicated pantry?
No